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Master Vendor

A Vendor Management System (VMS) is usually a cloud based application that acts as a mechanism for business to manage and procure staffing services.

Vendor Management is most commonly delivered via one of two methodologies: Master Vendor and Neutral Vendor. The arrangement which is selected depends entirely on the scope of the Clients resourcing requirements and financial model utilised.

Master Vendor

A Master Vendor solution involves a single supplier acting as the primary contact and resource with the client, managing all recruitment activity including the management of all secondary suppliers.

The Master Vendor would usually supply what resources it can from within its own organisation, anything resource it cannot procure or that’s which is considered outside its scope is automatically distributed to a panel of pre-approved and audited secondary agencies. This distribution is usually done on tiered levels or protected lead time distribution agreed with the suppliers.

For managing this service the Master Vendor takes a small percentage of the overall fees to the Client. This fee covers the management of the entire contract, audit of the agency and centralised and consolidated invoicing and payment routines, often completed on a self-bill arrangement.

Our Master Vendor solutions can include:

  • Full supplier management
  • Single point of contact
  • Consolidated invoicing
  • Full candidate referencing services
  • Delivery to agreed service level agreements
  • Consistent recruitment experience
  • Onsite support


We are proud of the accreditations, affiliations we have earned and in which we participate. In each instance, the badges represent documented best practices and independent third-party assessments that affirm our organisation’s commitment to excellence.

Our clients and stakeholders can be assured that NLG RPO set the bar high and consistently challenge ourselves to achieve ever higher standards of excellence.

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